Store Guide

User guide


About delivery date

All products are made to order, so it will take about 2 to 3 months to deliver. Please contact us for detailed delivery time.


Regarding delivery

Small products are 300 yen nationwide, and other large products vary depending on the delivery area (from 1,500 yen). It will be delivered from Yamato Transport.


About installation

If you wish to install a speaker ceiling, we accept direct delivery and installation. The installation fee and transportation expenses will be charged, but if you wish, please let us know.


About payment

You can choose the payment method from credit card and bank transfer.
Available cards: Visa / MasterCard / American Express


About return exchange

If the product is damaged, or if the product is different from the defective or ordered product, we accept returns and exchanges. If you would like to return or exchange, please contact us by e -mail within 7 days after the product arrives. The shipping cost for return shall be borne by the Company. Please note that we cannot accept cancellations, returns, or exchanges in the following cases.

・ In case of customer convenience (incorrectly ordered, different from the image, etc.)
・ When used
・ When damage or dirt occurs under the customer